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Improving employee performance – It’s easy with support from HR Elite

How do I get better performance from my team? The million-dollar question. Wouldn’t it be lovely if there was one simple answer? Of course it would but then again, every business...

Written by: Jemma Foster, People Development Consultant

Written by: Jemma Foster, People Development Consultant

Jemma has worked in Learning & Development for over 6 years. During that time she has worked as an in-house trainer in both the insurance and electricity industries. More recently she has worked in a similar role delivering soft skills training to SME businesses. Her passions lie in delivering training that make a difference to both individuals and businesses. Outside of the office Jemma can be found running around after her young son and spending time with her husband and family.

Jemma has worked in Learning & Development for over 6 years. During that time she has worked as an in-house trainer in both the insurance and electricity industries. More recently she has worked in a similar role delivering soft skills training to SME businesses. Her passions lie in delivering training that make a difference to both individuals and businesses. Outside of the office Jemma can be found running around after her young son and spending time with her husband and family.

How do I get better performance from my team?

The million-dollar question. Wouldn’t it be lovely if there was one simple answer? Of course it would but then again, every business would then have super performing teams and no issues and where’s the leadership and life learning in that?#

Every issue we face, not just at work but at home too, can teach us something and make us better. I’ve recently read a book by James Smith, a British personal trainer who lives in Australia, called Not a life coach. In this book James touches on this and calls it the silver lining effect. In essence it’s the concept that for everything bad or challenging that happens there comes a silver lining. For example, I was made redundant in March 2020, the start of the COVID-19 pandemic. Looking back, the silver lining of that was I got to spend 6 months looking after my 3-year-old son that I would otherwise never have had. The key is to always look for that silver lining.

Getting better performance from your team depends on many factors, the type of job they do, what areas they’re not performing well in, office dynamics, their personality, your leadership skills. That’s why there isn’t a one size fits all.

You must first unpick what the real underlying issue is. How do you do this? There are lots of ways you could do this however two key areas stick out in my mind.

  1. Brushing up on your coaching skills. As a leader or manager coaching skills are vitally important. Being a good coach can really help to push your people forward and help them unlock their potential. Most people know roughly what they want to achieve in life and whether they’re performing in their job. What they may not know is how to put it into action. As a good coach, you can help them to come to that answer by asking the right questions. Once people start to achieve their goals, they feel motivated to continue and therefore performance will naturally improve.

 

  1. Conduct regular and effective 1:1s with your staff. I have always worked in environments were 1:1s to review your performance have been conducted monthly or bi-monthly at the very least. This is therefore the norm for me. However, since I have worked independently and gone into other businesses, I have been shocked at the lack of importance placed on regular 1:1 meetings. How can we possibly expect staff to maintain a high level of performance if they have absolutely no idea about how they are performing until their annual appraisal at the end of the year? It honestly blows my mind!

 

How do I improve productivity?

This is almost the exact same question as above and therefore the answers are similar. Understand your people, understand what motivates them and coach them to perform better by having regular catch ups and 1:1s.

How can I motivate my staff?

What motivates you? Chances are when you stop to think about it, you immediately think of money etc, this is normal, but it isn’t always the right answer. We do better when we are motivated by internal gratification. Meaning when we satisfy our own values. Just as you will have your own values in life, which may be loyalty, trust and honesty, others will have their own too. They won’t always be the same as yours, quite simply because we are all different and all brought up by different people and with different beliefs. That doesn’t mean that yours or theirs are wrong, they’re simply different. When trying to motivate others or improve others performance you need to understand your people and their values. Once you know and understand this, you hold the key to helping them unlock their potential.

Our Effective Workforce and Maximising People Potentials packages equip you and your managers with the tools needed to successfully push your staff to being the best they can be. Our knowledge and expertise mean that we can help set you up to give you the skills needed to become a great leaders and people developers.

For further information on modern performance management systems or for any other HR matter please contact one of our friendly team at info@hrelite,co,uk or call us on 01206 700690.

 

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Written by: Jemma Foster, People Development Consultant

Written by: Jemma Foster, People Development Consultant

Jemma has worked in Learning & Development for over 6 years. During that time she has worked as an in-house trainer in both the insurance and electricity industries. More recently she has worked in a similar role delivering soft skills training to SME businesses. Her passions lie in delivering training that make a difference to both individuals and businesses. Outside of the office Jemma can be found running around after her young son and spending time with her husband and family.

Jemma has worked in Learning & Development for over 6 years. During that time she has worked as an in-house trainer in both the insurance and electricity industries. More recently she has worked in a similar role delivering soft skills training to SME businesses. Her passions lie in delivering training that make a difference to both individuals and businesses. Outside of the office Jemma can be found running around after her young son and spending time with her husband and family.